Privacy & Data Protection

Personal data is collected during initial assessment with individual counsellors, this information is not collected via the website.

Our website interaction with customers is secured using 'https' technology.  We will notify you and any applicable regulator of a breach where we are legally required to do so.  The website is also covered by McAfee security.

Charlotte, Mandy and Michelle are each individually registered with the Information Commissioners Office (ICO).  If you have any issue with how your data has been handled or are not satisfied with the response you have received to any request regarding your data, you have the right to lodge a complaint with the ICO by calling 0303 123 1113 or go online to

Our website host is and if you would like to view their Privacy Policy click on the link: